To verify your phone number, please log into your account via a desktop. Please note that you can't verify your phone number on the app.

1. When you have logged in go to your profile by clicking on your name on the top right-hand corner and choosing My Profile.


2. Next, find your Mobile number field and click on the red 'Verify now' button which is displayed next to it. If you haven't yet entered your mobile number you can do so by clicking on the blue 'edit' button on the right.


3. After clicking the 'Verify now' button a dialogue box will open where you can choose how you wish to verify your mobile number, via a call or a text. If it doesn't open immediately, try refreshing the page and click again. Choose the option that is most suitable to you.


4. Depending on what options you chose, you will now receive either a phone call or a text message with a verification code. You will need to enter this code to the following field to verify your number and click 'Verify'.

5. Good news! You have now verified your mobile number. If the verification is successful, the system will display 'You have successfully verified your phone number'.


Back to Getting Started menu

Did this answer your question?