# Parim Help Center

> Help center for Parim

## Using Parim as an employee

- [Incident Reporting for employees](https://support.parim.co/en/articles/11086150-incident-reporting-for-employees.md): Incident, Incidents, Incident Reporting, Reporting, How to, Employee
- [Getting started](https://support.parim.co/en/articles/6633017-getting-started.md): create account, create profile, sign up, register, apply, terms, conditions, verify
- [Logging into Parim](https://support.parim.co/en/articles/6611477-logging-into-parim.md): sign in, sign-in, signin, log in, log-in, login, access, activated, no access, not activated, password, reset, app, web, staff, team name
- [Two-factor authentication \(2FA\)](https://support.parim.co/en/articles/6886973-two-factor-authentication-2fa.md): 2FA, two-factor authentication, authentication, authenticator, authentication app, code, password, passcode, code generator, log in
- [Verifying contact details](https://support.parim.co/en/articles/7832732-verifying-contact-details.md): email, email address, mobile, phone, verify, verification
- [Editing your profile](https://support.parim.co/en/articles/6643439-editing-your-profile.md): edit profile, profile, personal, details, upload, document, picture, photo
- [Notifications](https://support.parim.co/en/articles/6988233-notifications.md): notification, notifications, push notifications, push, reminder, reminders, unsubscribe, subscribe, verify, sms, email
- [Web portal overview for employees](https://support.parim.co/en/articles/6618552-web-portal-overview-for-employees.md): web portal, staff portal, web, staff, employee, overview, getting started, guide, how to
- [Mobile app overview for employees](https://support.parim.co/en/articles/1962506-mobile-app-overview-for-employees.md): app, mobile, phone, android, iphone, ios, tutorial
- [Applying for shifts](https://support.parim.co/en/articles/69939-applying-for-shifts.md): Apply for open shifts
- [Cancelling shifts](https://support.parim.co/en/articles/7837499-cancelling-shifts.md): cancel, shift, cancellation, decline, schedule
- [Clocking and timesheets](https://support.parim.co/en/articles/6930353-clocking-and-timesheets.md): clocking, clocking in, clocking out, clock, clock in, clock out, break, send location, check in, timesheet, approve, adjust, check in, check, NFC tag, QR code
- [Pay](https://support.parim.co/en/articles/6622720-pay.md): pay, wage, wages, salary, money, funds, payslip, payroll
- [Absences](https://support.parim.co/en/articles/6612460-absences.md): absence, holiday, vacation, time off, time-off, sick leave, allowance, request, cancel
- [Managing availability in PARiM](https://support.parim.co/en/articles/6611884-managing-availability-in-parim.md): availability, unavailability, available, unavailable
- [Why is my profile picture sideways?](https://support.parim.co/en/articles/6318156-why-is-my-profile-picture-sideways.md): profile picture, picture, photo
- [Why can't I clock in?](https://support.parim.co/en/articles/6211562-why-can-t-i-clock-in.md): clocking, shift issue, shift problem, troubleshooting
- [How can I add an expense to my shift?](https://support.parim.co/en/articles/6385627-how-can-i-add-an-expense-to-my-shift.md): Expense, expenses
- [Managing multiple PARiM accounts](https://support.parim.co/en/articles/3532048-managing-multiple-parim-accounts.md): team name, profile, account, shared device

## Using Parim as a manager

- [Why cant employees cancel shifts?](https://support.parim.co/en/articles/6161528-why-cant-employees-cancel-shifts.md): Cancelling shifts, absence reasons
- [Web browser and mobile phone troubleshooting](https://support.parim.co/en/articles/5431842-web-browser-and-mobile-phone-troubleshooting.md): issues, problems, app, troubleshooting, not loading, loading, doesnt work
- [Pay Run report - why the data is missing?](https://support.parim.co/en/articles/4096984-pay-run-report-why-the-data-is-missing.md)
- [Why can't client see shifts on their portal?](https://support.parim.co/en/articles/1247865-why-can-t-client-see-shifts-on-their-portal.md)
- [Why can't people see Open Shifts?](https://support.parim.co/en/articles/406873-why-can-t-people-see-open-shifts.md): Steps to ensure the people can see Open Shifts
- [Why PARiM is not loading correctly - 5 steps to check](https://support.parim.co/en/articles/2749746-why-parim-is-not-loading-correctly-5-steps-to-check.md): Missing information, not loading correctly
- [Why don't I get an email if a person accepts/declines a shift](https://support.parim.co/en/articles/481429-why-don-t-i-get-an-email-if-a-person-accepts-declines-a-shift.md): Notifications, superadmin, decline a shift, accept shift, email
- [Why can't I see people on the Schedule calendar?](https://support.parim.co/en/articles/1100974-why-can-t-i-see-people-on-the-schedule-calendar.md): Schedule, people, shifts, assign, contract date
- [Why can't I apply pattern changes?](https://support.parim.co/en/articles/1125636-why-can-t-i-apply-pattern-changes.md): Editing a pattern, pattern change, pattern update
- [Why are the hours showing differently on reports?](https://support.parim.co/en/articles/1332995-why-are-the-hours-showing-differently-on-reports.md): Timesheets, wrong hours, actual hours, schedule hours, reports
- [Why the data is not correct in the CSV file?](https://support.parim.co/en/articles/2751059-why-the-data-is-not-correct-in-the-csv-file.md): CSV file, figure, additional characters, data export
- [Updating PARIM App](https://support.parim.co/en/articles/8485858-updating-parim-app.md)
- [How to report bugs to PARiM customer support?](https://support.parim.co/en/articles/6518275-how-to-report-bugs-to-parim-customer-support.md): bug, issue, problem, support

## Security, terms, privacy and billing

- [Company Terms & Conditions - Overview](https://support.parim.co/en/articles/3837875-company-terms-conditions-overview.md): Data & Privacy. How to add, edit and change terms for employment type
- [PARiM Terms and Conditions](https://support.parim.co/en/articles/2884308-parim-terms-and-conditions.md): PARiM’s Cloud Based Workforce Management Software Services.
- [PARiM Privacy Policy](https://support.parim.co/en/articles/1943758-parim-privacy-policy.md)
- [System Security and Monitoring](https://support.parim.co/en/articles/1574563-system-security-and-monitoring.md): Infrastructure, service levels, authentication, security audits
- [Is PARiM secure and reliable?](https://support.parim.co/en/articles/69798-is-parim-secure-and-reliable.md)
- [Viewing PARiM's invoices](https://support.parim.co/en/articles/637886-viewing-parim-s-invoices.md): Billing, invoice
- [PARiM's Cancellation Policy](https://support.parim.co/en/articles/3023551-parim-s-cancellation-policy.md): cancel, cancellation
- [PARiM's Billing information](https://support.parim.co/en/articles/2960191-parim-s-billing-information.md): Update, overview, billing address, billing email, credit card

## Client Portal

- [Client Access App](https://support.parim.co/en/articles/6929985-client-access-app.md): client portal, mobile app, app, timesheet approval
- [Client Portal Overview](https://support.parim.co/en/articles/824882-client-portal-overview.md)