There are various ways to track time and attendance - Time Clock dashboard, mobile app and notifications help you manage the workforce in real-time.
The staff has multiple options how to start and end their shifts all of which can be monitored by the admins and supervisors. Notifications and alerts go out both to staff and admins about the current shift statuses to make sure everyone is notified of the relevant information on time.
Staff can start and end their shift in the following ways:
1. PARiM's Mobile App
Staff can clock in and out on Android or iOS phones using PARiM’s mobile app. For Windows phones staff need to use a mobile browser to access PARiM.
Staff logs into their account on the app, opens Today's shift and taps on Start. (Staff can clock in three hours before scheduled shift time.) Watch video of how it works for staff here.
Location Access needs to be turned ON to send the GPS location of the phone. The system automatically asks permission during an installation.
Tablet works in a similar way to the mobile app but can be used for situations where one device is used for all staff and a personal mobile device is not required.
Tablet is usually fixed to the wall next to the entrance. Enabling a PIN access on the mobile app gives the staff a simple way to access their shift and start the clock.
3. SMS & Voice call
Staff can clock in and out via a text message or a voice call. This can be used in a situation where staff don’t have a smartphone or where there is a special landline on the site.
The phone access needs to be switched ON for each staff member in order to give them the option to clock in via SMS or Voice. When you switch phone access ON, a unique PIN number will be sent to staff. Staff will need this PIN to identify themselves when texting or calling in to the system. Read more about this option here.
Staff can also clock into their shift on a desktop. If they log into their account and they have a shift assigned for the day a green 'Clock In' button will be displayed on top of the Schedule.
Managers and supervisors can monitor staff attendance in real-time
1. Time Clock page
Gives you an overview of all the ongoing shifts and their current real-time status - whether the staff is late to their shift and hasn't clocked in yet, whether the shift is running as normal or if the staff is doing overtime or has clocked out early from their shift. You can also take action on the staff's behalf if needed and clock them in and out of the shift. Read more about Time Clock page here.
2. PARiM's Mobile App
Admins and Supervisors can see the status of the shift. If clock icon is red, it means that staff either hasn’t clocked in or forgot to clock out.
Admin also has the option to clock in/out the staff member. Touch on the staff name and you are directed to the shift details for all actions.
Notifications to staff
Staff receives app push notifications as reminders about the shift start and end time as well as alerts if they're late or started doing overtime. Here are the push notifications that the staff will receive:
- Shift is about to start in 15 minutes
- Shift has started
- You're late to your shift
- You're shift is about to end
- You started doing overtime
Notifications for admins and supervisors
Mobile app push notifications
They will receive an alert if the staff is late, doing overtime or has finished the shift early. These are the notifications:
- Staff is late to shift
- Staff is doing overtime
- Staff has clocked out early
Emails and SMS notifications
Admins and supervisors can also receive alert notifications as email and text messages. This can be set on the Notifications page (go to the System Settings and from there to Notifications)
If you are accessing PARiM for the first time, then your browser will ask you to allow desktop notifications. Turn it ON and you will get real-time notifications to your screen without the need to be on the Timeclock page.
If you wish to turn the desktop notifications ON later please have a look at the instructions on how to do it here.
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