The SIA badge checker informs you when a license from the Security Industry Authority (SIA) has become invalid.
Overview
Activating the functionality
The SIA badge checker is available for clients subscribed to the Premium and Enterprise plans, and it requires an annual subscription.
SIA badge checker can only be enabled by a Parim representative. If you're interested in using the functionality, please reach out to Parim customer support from the bottom-right corner of this page or contact your account manager.
Daily checks
The system will check the SIA license numbers entered in Parim (under the "Security Industry Authority" or "SIA" qualification provider) against the SIA database.
The system will only check the licences which are expected to be valid based on their expiry date.
If the expiry date of the qualification in Parim has passed, the licence will not be checked against the SIA database and it will not be mentioned in the email report — instead you will see a notification about the expired licence on your Parim environment's "Dashboard" page:
Email notification
A daily email with the SIA badge checker report is sent to your Parim environment's operations email address — the email address can be configured in System Settings → Company → General → Operations Email.
If a potential issue is detected with a license's validity, it will be listed in the report:
If the email says [licence not found or check failed] for a person, it doesn't always mean their licence has become invalid — the check might have failed for a technical reason as well, so please double-check it manually at https://rolh.services.sia.homeoffice.gov.uk/.
Setup instructions
Navigate to qualifications:
Navigate to System Settings → People → Qualifications (requires superadmin role access).
Add the qualification to the system:
Add a new qualification or edit an existing one — the name of the qualification can be anything, but the provider must be "Security Industry Authority" or "SIA".
The "Industry standard" checkbox must be checked.
Assign qualifications to people:
Navigate to People (in the top menu) → Employees → select the person → go to the Expertise tab → Add qualification (or edit an existing one).
Select the qualification, enter the person's SIA license number in the Certificate Number field, and the expiry date:
Make sure there are no spaces or special characters in the Certificate Number field, only numbers (16 digits).
Contact support:
Request Parim support or account management to enable the SIA badge checker.
Verify email:
Results are sent to the operations email, which can be configured in System Settings → Company → General → Operations Email:
If you require the results to be sent to multiple inboxes, we suggest creating a forwarding rule with your email provider or changing the operational email to a group inbox.
FAQs
I can see in Parim that the qualification has expired some time ago, but I can't see any mention of it in the email.
The SIA badge checker only checks the licences that are supposed to be valid (i.e. that haven't expired yet). If the qualification has expired in Parim, it will not be listed in the SIA badge checker email — instead, it will be shown in the Action Required section of the Dashboard page.
Why does the email say [licence not found or check failed] if there's no problem with that specific SIA licence?
The SIA licence can also be tagged as [licence not found or check failed] in the email if Parim couldn't complete the check due to a temporary technical issue.
How do I enable the SIA badge checker?
Clients cannot activate the functionality by themselves — to activate it, please reach out to the customer support from the bottom-right corner of this page, or your account manager.
Do I still receive emails when there are no potential problems?
Yes, the email reports are sent once per day regardless of whether there are any conflicts.
I cannot find the email.
Please make sure you've entered the correct email address in System Settings → Company → General → Operations Email.
If you have, please check if the email has automatically gone to the spam, junk, or any other equivalent folder. If it has, please mark it as a trusted sender, so it would arrive to your inbox in the future.
If you have any further questions or concerns, feel free to contact our customer support at support@parim.co or from the bottom-right corner of this page.