The purpose of this article is to give a high-level overview of System Settings together with explaining some not-so-obvious options. System settings are there to help you customize PARiM to fit your organisation's needs.
We also have a webinar recording of PARiM System use that goes over system settings (and more) in depth.
If you have follow-up questions, contact support through the chat bubble.
Table of contents |
1. Company Settings |
1.1 General |
1.2 Departments |
2. Scheduling Settings |
2.1 Calendar Settings |
2.2 Shift Assignment |
2.3 Shift Cancellation |
2.4 Shift Reminders |
2.5 Work & Rest Time Rules |
3. Time & Attendance |
4. People Settings |
4.1 General |
4.2 Employment Types |
4.3 Positions |
4.4 Qualifications |
4.5 Health |
5. Client Settings |
6. Absence Settings |
7. Pay Manager |
8. Invoice Manager |
9. Role Permissions |
10. Notifications |
11. Financials |
11.1 Pay Rules |
11.2 Charge Rules |
1. Company Settings
The Company section lets you set up basic details about your company and departments.
1.1 General
Most of the settings are self-explanatory. Hovering the mouse over the small (i) icon will show an explanation of each setting. | |
| You can also upload your company logo under the settings. |
1.2 Departments
Here you can create department tags and review the list of existing ones. These allow you to divide your organisation into smaller sub-divisions. For example, you could create departments based on actual departments, cities, areas within cities etc.
More info on how departments work can be found HERE.
2. Scheduling Settings
Calendar Settings let you configure how the Calendar page looks and create shift tags. |
2.1 Calendar Settings
| Settings here can help you save some time when creating new shifts.
Shift title lets you choose how shifts are named on the calendar page. The option becomes available when you activate the Events module.
Calendar week start is useful if your organisation's workweek does not start on a Monday as it changes the calendar view to match.
Work day start & end time allow you to set up default start and end time when setting up shifts on the calendar page. |
| You can set up, edit and delete shift tags here. |
2.2 Shift Assignment
| Making multiple requests for the same open position is used when assigning shifts in the Events module. The first employee to accept will get the shift. For it to work, the setting person's confirmation required for new shift needs to be turned on as well. |
| When conflict warnings are turned on, shifts on the Calendar page will be highlighted when a shift is assigned to someone who does not meet the criteria. |
2.3 Shift Cancellation
| Enabling Explanation Required On Shift Cancellation will turn the explanation from optional to mandatory. |
Shift cancellation reasons are split into two categories. The 4 options on the left are hard-coded and always active. |
2.4 Shift Reminders
| This system setting allows defining how many hours before the shift the employee gets a reconfirmation request. Once the reconfirmation request has been sent, the shift turns brown on the calendar page until the employee has accepted the request. |
| Deciding whether reconfirmation requests are sent or not is based on location or event. The setting for locations can be found on each location's page. |
| For events, the reconfirmation request can be turned on when setting up the event or editing event details. |
2.5 Work & Rest Time Rules
| Maximum Working Hours can be defined based on your country's legislation and company processes. |
| Rest & Breaks at Work can be set up in a similar fashion. |
3. Time & Attendance
For these settings to be visible, Time & Attendance needs to be turned on.
| Turning on Time & Attendance module turns on Allow people to clock in. In the standard version of PARiM, you can turn it off with toggling. In the beta version, the only way to toggle clocking in off is to unsubscribe from the module. |
| Geofencing settings are currently only available in the beta version but will be available to all clients in time. |
| Approval Required by Supervisor and People Must Confirm Timesheets let you decide if Timesheets need to be reviewed by Supervisors or Employees. If both settings are disabled, Timesheets will be approved automatically. |
4. People Settings
People settings allow you to pre-define different information that will be available on the People -> Employees page and under personal profiles.
4.1 General
| Person's Name Format lets you choose if any lists that contain employee names are sorted by first or last name. |
| Language selection allows you to add all relevant languages that can benefit your business. Employees can select the languages they know during profile selection or later update their profile. |
| Regions allow you to create region tags that can be used to group employees by location. Employees can then select their region(s) during profile creation or later on their personal profiles. Admin users can filter staff by region on the Employees page. |
4.2 Employment Types
Employment types allow defining different employment types within the system that can later be assigned to individual employees. |
4.3 Positions
Positions are roles within your organisation. In the standard version of PARiM, pay and charge rates for each position are defined here. In the beta version, all pay and charge rules have been moved to the Pay and Charge Rules under the Pay Manager page. |
4.4 Qualifications
Depending on your organisation, certain jobs may require specific qualifications like first aid training or an SIA badge. You can also use it to track things like Covid vaccinations. |
4.5 Health
You can define health conditions that are relevant to your organisation. Either to check who is eligible for glasses compensation or to make sure that a supervisor knows the basic steps to give first aid to their team members with specific conditions. |
5. Client Settings
| You can choose if clients can see jobs, timesheets and checkpoints(coming soon) in the PARiM client portal. |
| Sector tags are created here and can be added to clients on the Locations -> Clients page. |
6. Absence Settings
To see most absence settings, the Absences module needs to be enabled. If the module is disabled, only the Bank Holidays section will be available.
| Holiday Year Start Date will define the date when a new annual holiday allowance is generated. |
Here you can create and edit absences. |
Setting up bank holidays is done manually, but it's a fairly simple process. |
7. Pay Manager
The Pay manager settings allow setting up pay schedules and configuring a few important settings.
Enabling People Can Add Expenses can reduce admin workload. - Supervisor and staff approval dates are in the period that means that the pay period will be based on the first approval, either from an employee or an admin user. |
Pay schedules can be defined here to later attach them to employment types under People settings -> Employment types. More information on Pay Schedules can be found HERE. |
8. Invoice Manager
Use Scheduled Hours in Invoicing report can be helpful if staff is not reliably clocking in and out on time or you simply want to use the Scheduled hours to ensure those hours are always used.
9. Role Permissions
These settings are used to change administrator portal access rights for the 4 predefined administrator roles - Location Supervisor, Department Supervisor, Manager and Superadmin. HERE is an overview of system roles.
Superadmin has full access to everything within the system and therefore changes cannot be changed. Other roles have a mix of hard-coded and editable rights. The table below describes the rights you can change under each subsection of rights.
GENERAL | You can change if Managers have access to financial information. |
DATA | You can decide how much access to data do Supervisor roles have and if Managers can help employees with login issues. |
SCHEDULE | Rights under this category are hard-coded. |
EVENTS (Events module needs to be enabled) | You can decide if Department Supervisors can add, edit or remove events. |
ABSENCES (Absences module needs to be enabled) | You can decide if Supervisors can manage absences. |
DOCUMENTS | You can decide if Department Supervisors can manage documents. |
ASSETS (Assets module needs to be enabled) | You can decide if Supervisors can manage existing assets. |
REPORTS | You can add or remove access to any reports for Supervisors and Managers. |
PAY RUN | You can decide if Supervisors and managers can see Pay Run report and if Managers have access to Pay Lock functionality. |
10. Notifications
PARiM has 3 types of notifications - email, SMS and mobile app.
Notifications settings can be managed on an individual level on the profile page by the employees, but this is not always optimal. You can also manage the types of messages people get under system settings which override the individual settings.
SMS notifications require SMS & Voice module to be turned on.
Mobile app notifications can't be toggled on or off on in System Settings except for for the notification about new open shifts becoming available. Employees can choose to turn these notifications on or off.
Reply To Email For People Notifications allows you to define an operational reply-to email where staff responses are sent if they write back to automated messages.
Notifications are divided into 9 categories:
CHECK CALLS
CLOCKING
SCHEDULING
ABSENCES
AVAILABILITY
STAFF DATA
DAILY SIGN-UPS
SYSTEM ACCESS
You can find a short help article about notification settings HERE.
11. Financials (beta)
This subsection contains pay and charge rules lists with all possible combinations of the rules. The order of the rules also apply to holiday versions of pay and charge rules.
For each shift, only one pay rule can be applicable for obvious reasons. However, it is possible that the multiple pay or charge rules apply to a particular shift. The lists exist to determine the priority of the rule by drag & drop, only highest priority rule applies by default.
You can find more information about Pay & Charge rules HERE.
11.1 Pay Rules
This page contains the list of all pay rules.
11.2 Charge Rules
This page contains the list of all charge rules.