This help article explains how to find your schedule calendar and how system's colour coding helps with understanding it better.
1. Viewing your schedule
2. Schedule colour coding
3. Confirming shifts
1. Viewing your schedule
Logging into your account it will always automatically open the Schedule calendar page in both web portal and the mobile app. The calendar displays all of your confirmed shifts, shift applications and shifts that are waiting for confirmation. Clicking on a shift will open shift details.
2. Schedule colour coding
In both web portal and mobile app, shifts on the calendar page are color coded to give you a better visual overview.
Approved shifts are marked green - these are shifts that have been confirmed completely.
Shifts that are waiting for your approval are marked yellow. This means that an admin has requested you to work a shift but you decide whether you want to accept it or not. Clicking on the shift will open a pop up window with 'accept' and 'decline' options.
Your shift applications are marked with blue. These are shifts that you have requested to work and are still waiting for a confirmation from an admin. The admin can either approve or decline the requests. The time it takes or if the shift gets approved or declined depends on your employer's internal workflow. You can cancel your shift applications by clicking on the shift and selecting "cancel" in the pop up window.
Your absences are marked with pink. Absence requests need to be approved by an administrator. Unapproved are displayed as striped pink. Approved absences no longer have stripes.
Setting yourself unavailable will mark the day with grey stripes. To set yourself unavailable, click on an empty day in the calendar and follow instructions. Clicking on existing unavailability allows you to view the details or remove it.
3. Confirming shifts
When a shift has a 'Confirm' label attached to the shift, it means that you need to confirm the hours you have worked. To confirm, click on the shift and follow instructions.
In most cases, it's best to confirm hours using the mobile app right after clocking out.