This article explains what you can do in the PARiM mobile app as an employee:
1. System requirements and app upload
System requirements:
Android 5 or above
iOS 14 or above
Download option 1
You can download the PARiM mobile app from the Apple App Store or Google Play Store (search for "PARiM").
Download option 2
If you're reading this article on a tablet, laptop, or PC, you can easily access the latest version of the PARiM app by scanning the QR code with your mobile phone's camera:
Android users will be directed to Google Play, while iPhone users will be taken to the App Store.
Download option 3
If you're reading this article on your mobile phone, you can download the app using the links below:
2. Mobile app overview
3. My schedule
Schedule
"Schedule" displays your confirmed shifts, shift requests and shift applications (indicated by different colours):
Green – confirmed shifts
Yellow – shift requests waiting for your confirmation (click on the shift for an option to confirm)
Brown – shift applications waiting for your employer's confirmation
Available shifts
"Available shifts" displays the open shifts you can apply for. It also displays the shift applications waiting for your employer's confirmation.
To apply for a shift, click on it and select "Apply":
To cancel a shift application, click on it and select "Cancel application".
Managing availability
To manage your availability or request absences, press the "+" sign in the top-right corner:
Note that your employer can still decide to assign shifts to you even if you've marked yourself as unavailable. For more information, please contact your employer directly.
4. Time clock
If your employer has enabled the option to clock shifts, the clocking actions will become available 3 hours before the shift is scheduled to start.
Below you will see the explanations for different actions you can take during a shift:
Clock in/clock out - clock in when you start your shift and clock out when you finish your shift.
Start break/end break - starting the break will pause the shift clock until you end the break. You can only clock one break per shift.
I'm on site - sends your current location to your employer if they have enabled this function. You can send your location to your employer multiple times per shift.
Check in - sends a check in to your employer if they have enabled this function. You will receive a reminder to check in if you have enabled the push notifications for the PARiM mobile app. To see the check in requirements for the shift, click on "Check in info":
5. More
In this section, you can find other useful aspects of your profile and more.
5.1 My Profile
View and edit your profile details. The full list of details can be edited on the Admin and Staff portal.
5.2 Timesheets
The timesheets will appear here. The timesheets can be amended and approved (the functionality is dependent on whether timesheet approval is required/turned ON by your employer).
Shifts with red dots are shifts that require attention; green are approved.
5.3 Absence
Allows you to request absences, view your existing absence statuses and details, and view your absence allowance information.
When requesting an absence, a Comment needs to be entered - it is a required field.
5.4 Availability
Allows you to manage your availability and unavailability. An alternative way to add an (un)availability.
5.5 Pay
Displays your pay information for different pay periods. If not visible, please refer to your employer - dependent on the Parim environment setup.
5.6 Documents
A place to access Documents, which have been added to the Parim environment. Files can be Opened or Downloaded (disclaimer: some files may require alternative apps to view or open the file and need to be downloaded). Widely known image extensions (.jpeg, .jpg, .png, and .gif) and .pdf extension files can be opened through the app, while others may need to be downloaded.
The Documents view shows the content that has been shared with you, and/or what you have added.
5.7 Contacts
Should it be enabled by your employer, Contacts will display your employer's contacts (operations and supervisors).
5.8 Settings
Allows you to set up shared devices to easily switch between different employees and/or employers, change the time format, time zone and customise the push notification settings.
5.9 Support
Forwards you to the PARiM help centre, where you can find help articles about different features of the software.
The help centre also has a chat bubble to contact PARiM customer support about any technical issues with our software.
5.10 Two-factor authentication
An additional security feature that can be set up by you and/or your employer by using the code generator app or getting a PIN. Please find more here.
5.11 Resynchronise with PARiM
“Resynchronise with PARiM” synchronises the app with the PARiM database. This ensures the app data is up to date.
5.12 Log out
Logs you out of your PARiM account. Note that this changes to "Go back to account list" if you have "Shared device" enabled from "Settings".
6. Troubleshooting the mobile app
If you experience any issues with the PARiM app, there are three general troubleshooting steps you can try:
Go to “More” > “Resynchronise with PARiM” (this refreshes the app)
If the issue persists, please restart the phone
If the issue still persists, please reinstall the PARiM app
Android - reinstall the app
Go to "Settings" > "Applications"
Select the PARiM app from the list and choose “Uninstall”
Go to the Google Play Store, search for the PARiM app and install it
iOS - reinstall the app
Hold your finger on the PARiM app icon until a menu appears and select "Remove App" > "Delete App"
Go to the App Store, search for the PARiM app and install it
7. Web portal
You can find the overview of the PARiM web portal in this help article: https://support.parim.co/en/articles/1962506-mobile-app-overview-for-employees.
If you are experiencing any problems with the PARiM mobile app, you should first contact your employer directly, as PARiM customer support does not directly manage employees. If there is a technical problem or a bug, your employer should contact us directly.